Customer Comments and Feedback

Thanks John for your superb training skills. I’ve got a huge amount out of it and feel much more confident in everything word, outlook, excel and PowerPoint. It’s the best training I’ve had in some time.

Good luck with everything.

All the best

Simone


Greetings. I am sending this email as feedback regarding John Williams who delivered Excel training to the Shared Services group, Ministry of Education Hamilton office last week. We found him very knowledgeable, patient and understood everything he taught us. He explained things very well (simply) and with a great sense of humour. He is a definite asset to your company. Kind regards.

Theresa Taylor
Senior Shared Services Support Officer


“John and Linda at Essential Skills were a pivotal part of the deployment team success in the rollout of Office 2007 across the Ministry, delivering overview training to more than 24 centres around NZ over an 8 week period. Class sizes ranged from 3 to 90 participants, both hands-on and lecture style, and feedback was positive in all cases. The training was extremely effective in reducing the service desks calls to a minimum during the rollout to approx 3000 staff. Despite a number of challenges and natural disasters, we found them to be flexible to changing needs, and the training programme was able to evolve throughout the period to adapt to suit the focus of different teams and situations.”

– Roxana, Project Administrator


“If I’d had this training when I first got Visio installed on my PC, I’d have saved weeks trying to edit our business drawings.”
– Dianne, MAF


“Just wanted to say the overview training sessions run by John Williams were excellent. He was informative, friendly, flexible and very patient with staff questions.”
– Cindy


“Thanks for the wonderful training you gave us on Friday, Linda, it was very much appreciated by everyone. As mentioned we will bring you back for the Early Childhood team and any others that couldn’t attend.”
– Ian


“As a self-taught Microsoft Project user, I found Linda’s course invaluable. I picked up recommended settings and setup for the best results, useful tips on reporting, and was able to bounce ‘live’ ideas off Linda as she has extensive project experience.”
– Carmen, Project Coordinator


“The session on MS Excel Pivot Tables was great. The trainer guided us through the construction of these in plain easy to follow steps, providing lots of opportunities to ask questions and practice. At the end of the session we were all confident in our new skill and looking forward to applying this to our work. I am booked on further Excel course next week!”
– Cathy, Business Support Manager


“That was great training Linda.

John delivered in a personalised style and the fact that the modules are short and to-the-point means I should be able to employ my learning immediately. I’ll look out for future courses that fit my needs.”
– Mart, Ministry of Education